How to Fix Onstar WiFi Hotspot Issue With GM Chevy GMC Vehicles
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Jul 17, 2023
This applies to Suburban, Tahoe Escalade, Volt, Yukon, Silverado, etc. If your WiFi hotspot has been working and suddenly you don’t have any data, this will probably work for you. Just reboot! Take off the negative lead of the battery for a minute and put it back on.
Symptoms:
1 - Bill is paid for and up to date.
2 - WiFi hotspot SSID is visible and able to be connected to
3 - Websites and apps time out as there is no data being downloaded
4 - A speedtest (download a speed test app) confirms that no data is able to be downloaded
5 - While doing a speed test, press the blue Onstar button and if it begins downloading in the speedtest app, this issue pertains to you.
Introduction 00:00
Calling OnStar 00:11
OnStar Failed To Resolve 01:03
The Fix - Disconnect Battery 01:28
Needs a Reboot 02:01
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